Bearo Terms and Conditions

Welcome to Bearo. These Terms and Conditions govern your use of our website, our casino games, our sportsbook, and all related services offered at bearo.com. By registering an account, completing the Bearo casino sign up process, or otherwise using our platform, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of this document, we ask that you refrain from using our services.

1. About Our Operator

Bearo Casino & Sportsbook is owned and operated by Tessera Limited S.R.L., a company registered in Costa Rica under registration number 3-102-943563. We hold a valid gaming license issued in Anjouan, and we operate our online casino and sportsbook in accordance with the terms of that license. We launched Bearo in 2024 and have since built a platform serving players across multiple international markets, offering our services in English, German, Spanish, Finnish, French, Hungarian, Norwegian, Polish, Italian, Czech, and Arabic, across 18 regional versions.

2. Eligibility and Account Registration

To use our services, you must be at least 18 years old, or the legal age of majority in your jurisdiction, whichever is higher. When you complete our Bearo casino sign up form, you must provide accurate, current, and complete information. We reserve the right to verify your identity, age, and address at any time, and we may request supporting documentation as part of our verification procedures.

• You may hold only one account with us at any time.
• You are responsible for keeping your login credentials confidential.
• We are not liable for losses arising from unauthorized use of your account if you fail to protect your credentials.

2.1 Restricted Territories

We do not offer our services to residents of certain countries. These restricted countries include Afghanistan, Armenia, Belarus, Bulgaria, Central African Republic, New Brunswick (Canada), China, Costa Rica, Côte d'Ivoire, Cuba, Curaçao, Cyprus, DR Congo, Denmark, Estonia, Georgia, Haiti, Iran, Iraq, Israel, Libya, Lithuania, Malta, Moldova, Myanmar, Netherlands Antilles, North Korea, Romania, Russia, Somalia, South Sudan, Sweden, Syria, Ukraine (including Crimea), the United Kingdom, the United States, and Venezuela. Additionally, we do not extend promotional offers to players located in Armenia, Tunisia, Bosnia and Herzegovina, Indonesia, Georgia, or Malaysia. If you access our platform from a restricted territory, we reserve the right to suspend or close your account and void any pending winnings.

3. Our Games and Services

At Bearo, we provide access to an extensive library of over 10,620 slot titles, 84 live dealer games through our Top Live Casino section, and more than 13,498 games in total. Our Bearo live casino experience is powered by leading studios including Imagine Live, Lucky Streak, BetGames.TV, and our exclusive Gold Saloon branded tables. We work with approximately 100 game providers, including Playson, Hacksaw Gaming, Booongo, Quickspin, Yggdrasil, Relax Gaming, and many others, to bring you slots, Megaways titles, jackpot games, table games, scratch cards, video poker, and our full sportsbook with live betting and virtual sports.

Our Bearo live dealer offering includes 81 live blackjack tables and 85 live roulette tables, along with a variety of game shows and instant games. We also feature 213 Hot Jackpot titles across our progressive jackpot network. We continually update our game catalogue and reserve the right to add, remove, or modify games at our discretion without prior notice.

4. Deposits and Withdrawals

We accept a wide range of currencies, including EUR, USD, AUD, CAD, NZD, CHF, PLN, NOK, CZK, HUF, as well as major cryptocurrencies such as USDT, BTC, BCH, ETH, LTC, TRX, USDC, BNB, DOGE, SOL, and ADA. The minimum deposit is EUR 20 (or EUR 30 for Bitcoin), and the minimum withdrawal is EUR 20 (or EUR 60 for Bitcoin).

• We accept deposits via Visa, Mastercard, MiFinity, bank transfer, and cryptocurrency, with limits ranging from EUR 20 to EUR 5,000 depending on the method.
• We process withdrawals through card, MiFinity, bank transfer, Revolut, and crypto, with maximum amounts up to EUR 5,000 per transaction.
• Withdrawal limits vary by VIP level, ranging from EUR 500 per transaction at Level 1 up to EUR 1,700 per transaction at Level 5, with corresponding daily and monthly caps.
• We allow a maximum of three pending withdrawal requests per account at any time.

Once we approve your withdrawal request, we aim to process payment within 1 to 3 business days. Please note that pending times may vary depending on your withdrawal method, whether it is your first cashout, and whether your deposit and withdrawal methods differ. We may take up to 10 days to verify your submitted documents as part of our standard compliance checks.

5. Our Bonus Terms

We offer new players our Casino Welcome Package, worth up to 550% and EUR 14,000 plus 400 free spins, spread across your first four deposits. Our welcome bonus structure is as follows:

• First deposit: 100% up to EUR 3,000 + 100 free spins
• Second deposit: 125% up to EUR 2,500 + 50 free spins
• Third deposit: 150% up to EUR 5,000 + 100 free spins
• Fourth deposit: 175% up to EUR 3,500 + 150 free spins

Our Bearo bonus offers require a minimum deposit of EUR 20 and carry a wagering requirement of 35 times the deposit plus bonus amount, to be completed within 10 days. We set a maximum bet of EUR 100 while wagering an active bonus, and the maximum cashout from this bonus is capped at 10 times the bonus amount. We also provide a Casino Crypto bonus of 200% up to 3,000 USDT, a Sport bonus of 100% up to EUR 100, and a Sport Crypto bonus of 100% up to 200 USDT.

Beyond our welcome offer, we run a Daily Cashback of 15% up to EUR 400, a Live Cashback of 25% up to EUR 200, a Weekly Reload of 50% up to EUR 500, and a Weekend Reload of EUR 700 plus 50 free spins. Our sports cashback returns 10% up to EUR 500. No-deposit bonuses carry a 40x wagering requirement with a maximum withdrawal of 5 times the bonus, and no-deposit free spins carry the same wagering requirement with a maximum win of EUR 80. We reserve the right to amend, withdraw, or refuse any bonus at our discretion, particularly where we detect abuse, bonus abuse patterns, or violations of these terms.

6. Our Loyalty and VIP Program

We reward ongoing play through our Coins system, earned via Challenges and Tournaments and redeemable in our Shop for bonus money, free bets, and free spins. Our VIP Program consists of five levels, determined by your activity over the preceding 90 days. As you progress through our VIP tiers, we provide higher withdrawal limits, increasing cashback percentages, personalized offers, a dedicated VIP manager, and access to our 24/7 live chat support.

7. Responsible Conduct and Account Restrictions

We are committed to promoting responsible gambling. You agree not to use our services for money laundering, fraud, or any unlawful purpose. We reserve the right to suspend, limit, or terminate your account if we suspect fraudulent activity, collusion, or breach of these terms. We do not prohibit the use of VPN services; however, you remain responsible for complying with the laws applicable to your actual location.

8. Customer Support and Complaints

Our support team is available 24/7 via live chat, and you may also reach us by email at support@bearo.com. If you wish to raise a formal complaint, please contact us at complaints@bearo.com; we aim to respond to all complaints within 10 days.

9. Amendments to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements, or business practices. We encourage you to review this page periodically. Continued use of our services after any changes constitutes your acceptance of the revised terms.

10. Limitation of Liability

We provide our platform on an "as is" basis and do not guarantee uninterrupted or error-free access. To the fullest extent permitted by law, we shall not be liable for indirect, incidental, or consequential losses arising from your use of our services. Nothing in these terms limits liability that cannot be excluded under applicable law.

By continuing to use Bearo, you acknowledge that you have read and accepted these Terms and Conditions in full, including all bonus terms, withdrawal limits, and eligibility restrictions described above.