Bearo Privacy Policy

At Bearo, we respect your privacy and are fully committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, register an account, or use any of the services offered by Bearo Casino & Sportsbook. By using our platform, you agree to the practices described below.

Who We Are

Bearo Casino online is owned and operated by Tessera Limited S.R.L., a company registered in Costa Rica under registration number 3-102-943563, and licensed by the jurisdiction of Anjouan. We operate the website https://bearo.com and provide our casino and sportsbook services to players internationally, subject to the restrictions outlined below. We are the data controller responsible for the personal information we collect from you.

Information We Collect

When you complete Bearo casino sign up, we collect certain personal and technical information necessary to provide our services and comply with our legal obligations. We collect the following categories of data:

• We gather identity information such as your full name, date of birth, nationality, and government-issued identification documents for verification purposes.
• We collect contact details including your email address, phone number, and residential address.
• We record financial data such as your payment method, transaction history, deposit and withdrawal details, and wallet addresses when you use cryptocurrencies.
• We monitor your gaming activity, including bets placed, games played, session duration, and interactions with our live dealer tables and sportsbook.
• We collect technical data such as your IP address, device type, browser information, and geolocation data to ensure compliance with our restricted territories policy.
• We may store communication records from your interactions with our customer support team via live chat or email.

How We Use Your Information

We use the information we collect for a variety of legitimate purposes connected to operating Bearo casino online. Specifically, we use your data to:

• We verify your identity and age to ensure you meet our eligibility requirements before allowing access to our casino and sportsbook.
• We process your deposits and withdrawals securely, including transactions made via Visa, Mastercard, MiFinity, bank transfer, and supported cryptocurrencies.
• We personalise your experience, including tailoring our Bearo bonus offers, loyalty rewards, and VIP program benefits based on your activity.
• We detect and prevent fraud, money laundering, and other illegal activities in accordance with applicable regulations.
• We communicate with you regarding promotions, account updates, and important changes to our terms or policies.
• We analyse gameplay data to improve our Bearo live casino offerings, slot selection, and overall platform performance.

Legal Basis for Processing

We process your personal data based on several legal grounds, including your consent, the necessity to perform our contractual obligations to you, our compliance with legal and regulatory requirements, and our legitimate interests in maintaining a secure and fair gaming environment. Where required, we will request your explicit consent before processing sensitive data.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with trusted partners and service providers to operate our platform effectively. We may disclose your data to:

• We share information with payment processors and financial institutions to facilitate deposits and withdrawals.
• We work with identity verification providers to confirm your age and identity in compliance with our licensing requirements.
• We provide data to our game providers, including studios powering our slots, live dealer tables, and sportsbook, solely for the purpose of delivering gameplay.
• We may disclose information to regulatory authorities, law enforcement, or legal advisors when required by law.
• We may share data with marketing and analytics partners to improve our services, always in compliance with applicable data protection laws.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience while browsing our site. Our cookies help us remember your preferences, understand how you interact with our Bearo live dealer games and sportsbook, and deliver relevant promotions. You can manage your cookie preferences through your browser settings, although disabling cookies may affect certain features of our platform.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including compliance with our legal, regulatory, and accounting obligations. Once your data is no longer required, we will securely delete or anonymise it in accordance with our internal data retention procedures.

Data Security

We take data security seriously and implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, secure servers, and restricted access protocols. While we strive to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We are committed to respecting these rights, which may include:

• You have the right to request access to the personal data we hold about you.
• You may ask us to correct any inaccurate or incomplete information.
• You can request that we delete your personal data, subject to our legal retention obligations.
• You may object to or restrict certain types of processing, including marketing communications.
• You have the right to request a copy of your data in a portable format where applicable.

To exercise any of these rights, please contact us at support@bearo.com. For any complaints regarding data handling, you may reach us at complaints@bearo.com, and we will respond within 10 days.

International Data Transfers

As we operate internationally, your data may be transferred to and processed in countries outside your country of residence. We ensure that any such transfers are conducted in compliance with applicable data protection laws and that appropriate safeguards are in place to protect your information.

Restricted Jurisdictions

We do not offer our services to residents of certain restricted countries, including but not limited to the United States, United Kingdom, Russia, and several others listed in our Terms and Conditions. If you access our platform from a restricted jurisdiction, we reserve the right to suspend your account and withhold any associated funds in accordance with our policies.

Children's Privacy

Our services are strictly intended for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors. If we discover that we have inadvertently collected information from an underage individual, we will take immediate steps to delete such data and close the associated account.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. We encourage you to review this page periodically. Continued use of our platform after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact our support team via live chat, available 24/7, or by emailing support@bearo.com. We are always here to address your concerns and ensure your experience with Bearo remains safe, transparent, and enjoyable.